Before proceeding with the booking, please familiarize yourself with the following terms and conditions of sale:
Booking and Cancellation:
1.1. Any booking for services (massages, treatments, access to facilities) is subject to availability.
1.2. To cancel a booking without incurring any charges, you must do so at least 24 hours before the scheduled date and time of the service (massages, treatments, access to facilities).
1.3. In the event of a cancellation made less than 24 hours before the scheduled date and time of the service (massages, treatments, access to facilities), the full amount of the service will be due.
Cancellation by the Service Provider:
2.1. In the event that we are unable to provide the reserved service for reasons beyond our control, we will inform you as soon as possible and proceed with a full refund of the booking.
Payment:
3.1. Payment for the reserved services must be made in accordance with the terms agreed upon during the booking, unless otherwise specified by us.
3.2. In the case of a cancellation less than 24 hours before the scheduled date of the service, the full amount of the service will be charged, and no refund will be provided.
Liability:
4.1. We strive to provide high-quality services in accordance with our commitments. However, we disclaim any liability for events beyond our control that may result in delays or disruptions in the provision of our services.
Data Protection:
5.1. The personal information you provide us during the booking will be treated in accordance with our privacy policy. Your personal data will not be shared with third parties without your consent.
By booking our services, you acknowledge that you have read, understood, and accepted our general terms and conditions of sale, including the obligation to pay the full amount of the service in the event of a cancellation less than 24 hours before the scheduled date of the service. Thank you for your trust, and we commit to providing you with high-quality services and a satisfactory experience. If you have any questions or need clarification, please do not hesitate to contact us.
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